Balcony Shirts is committed to preserving the privacy of all visitors to our website at www.balconyshirts.co.uk. Please read the
following privacy policy to understand how we use and protect the information that you provide.
By registering or placing an order on this website you consent to the collection, use and transfer of your information under the
terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on www.balconyshirts.co.uk you may be asked to provide certain information
about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the
website and e-mails or letters you send to us.
In order to maintain our high standard of customer service and to assist staff training we may record and monitor incoming
calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you
have requested. It will also enable us to bill you and to contact you where necessary concerning your order(s). We will also use
and analyse the information we collect so that we can administer, support, improve and develop our business further.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about
important changes or developments to the website or our services. Furthermore, where you have consented, we may also use your
information to let you know by email about other products and services which we offer which may be of interest to you. If you
change your mind about being contacted in the future you will have the option to unsubscribe.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given to third parties, some of whom may be located outside the European
Economic Area who act for us the purposes set out in this policy or for other purposes approved by you. Those parties process
information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass
aggregate information on the usage of our website to third parties, but this will not include information that can be used to
identify you.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be
disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps
to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without
your consent.
COOKIES
Cookies are small amounts of information which we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when
you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to
monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by
following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain
features on our site. If you do not wish to receive cookies in the future, please let us know at info@balconyshirts.co.uk.
SECURITY & DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing,
accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING & UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is
accurate and kept up to date. If you wish to do this, please contact us at info@balconyshirts.co.uk. We are
entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to
info@balconyshirts.co.uk.