1. How can I pay for all the stuff I've bought?
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We accept all major credit cards; VISA, Maestro, Mastercard. All personal details are encrypted and handled by
our secure server so we never get to see your credit card details. Bummer.
2. Do you ship Internationally?
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Yes Sir we do. It costs a bit more and takes a bit longer but dems the breaks.
3. How much does shipping cost?
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A lot of online T shirt stores offer 'Free Postage' but really just incorporate postage and packing
costs into the price of each shirt. We thought long and hard about this and decided that having one postage cost was
the fairest policy. Whether you buy one shirt or ten, the postage will be the same - £2.50 (UK mainland). That price goes
for all items except footwear, which costs £4.99. They're a bit heavier y'see.
4. How long does delivery take?
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We aim to ship your order within three working days via Royal Mail. Some items need to be signed for so
watch out for that postman!
6. Do you sell Gift Vouchers?
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Not yet…but we will be soon!
7. I have a shop – do you sell wholesale?
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We do, but only T-Shirts. Email wholesale@balconyshirts.co.uk and let us know about your shop and the
items which you are interested in.
8. I have an idea for a T-Shirt, will you buy it from me?
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Probably not…
9. Can I collect my order from you?
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No way. We don't want to meet you. Why do you think we only trade online?
10. My order still hasn't arrived. What shall I do?
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If it hasn't arrived within five working days, please email us at
sales@balconyshirts.co.uk and
we'll go looking for it. Literally!
11. I need a shirt for tomorrow – is that possible?
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Probably not - most of our shirts are made to order. The best thing to do is give us a call and we'll see
how quickly we can get it out to you.