You have no items in your shopping basket.

Help

1. How can I pay for all the stuff I've bought?

We accept all major credit cards; VISA, Maestro, Mastercard and even Paypal  If you live near our shop in Uxbridge, West London you can even come in and pay cash.  We don't accept Postal Orders though, because they're a bit weird.  All personal details are encrypted and handled by our secure server so we never get to see your credit card details. Never.  Not even if we ask nicely.

2. Do you ship Internationally?

Yes Sir we do. It costs a bit more and takes a bit longer but dems the breaks. Unfortunately, we are no longer able to ship to the USA or Canada.

3. How much does shipping cost?

A lot of online T shirt stores offer 'Free Postage' but really just incorporate postage and packing costs into the price of each shirt. We thought long and hard about this and decided that having one postage cost was the fairest policy. Whether you buy one shirt or ten, the postage will be the same - £2.95 (UK mainland). That price goes for all items except footwear, which costs £4.99. They're a bit heavier y'see.

4. How long does delivery take?

If you order your T-shirt by 3pm on Monday to Friday, your order will be despatched to you that same day by Royal Mail 1st Class.  There is a very good chance you'll get it the next day although we can't absolutely guarantee it.
Some items need to be signed for so watch out for that postman!

5. Help – my shirt doesn't fit!

Simply drop us an email at returns@balconyshirts.co.uk and we'll let you know how to return it.  No worries.

6. Do you sell Gift Vouchers?

Not yet…but we will be soon!

7. I have a shop – do you sell wholesale?

We do, but only T-Shirts. Email wholesale@balconyshirts.co.uk and let us know about your shop and the items which you are interested in.

8. I have an idea for a T-Shirt, will you buy it from me?

Probably not…but we never say never.

9. Can I collect my order from you?

We have a shop in Uxbridge, West London. You could pop in there and we'd be happy to sell you our wares.

10. My order still hasn't arrived. What shall I do

If it hasn't arrived within five working days, please email us at sales@balconyshirts.co.uk and we'll go looking for it. Literally!

11. I need a shirt for tomorrow – is that possible?

If you order your T-shirt by 3pm on Monday to Friday, your order will be despatched to you that same day by Royal Mail 1st Class.  There is a very good chance you'll get it the next day although we can't absolutely guarantee it.

12. Has a human ever incubated an egg by sitting, naked, on top of it?

We don't know. But if you do, or if you've ever done it, drop us an email.

 

eCommerce Web Site Design by iWeb | Hosted by iWeb